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On occasions where students are unable to attend their scheduled lesson due to illness, they are required to notify GuitarFX at least 6 hours prior. All absences will be charged for unless 6 hours notice is given to GuitarFX.
Special instances of unforeseen circumstances will be taken into account e.g. a student falling ill through the day where 6 hours notice was not possible.
If a student is aware they will be absent from lessons well in advance, please notify GuitarFX as early as possible, and if time permits we may be able to reschedule the lesson for you — e.g. school camps, medical appointments etc.
Lessons in your own home (mature age students only):
Any instance of a student being absent from a scheduled lesson at their own home, either by illness or failure to be present, will incur the full lesson fee being charged. Due to the costs incurred by the teacher in preparing for and travelling to the lessons, no refund will be possible. We require 6 hours notification for GuitarFX to cancel a lesson at your own home.
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